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Free USA Shipping on all orders $99+
Free USA Shipping on all orders $99+
You can return an item within 30 days of the delivery date.
Items must be unused, in the same condition you received them, and in the original packaging.
For items over $75, we suggest a trackable shipping service or shipping insurance.
You pay return shipping, except for items that arrive defective or damaged (see Exchanges), and original shipping charges are not refunded. International returns are welcome on the same terms, but the customer covers all shipping, customs and duty fees.
After we receive and inspect your return, we'll email you to confirm. Approved refunds go back to your original payment method.
No restocking fee on our standard products, including those we build after you order.
Items that are used, damaged, or missing parts for reasons not caused by us may get a partial refund.
We replace items that arrive defective or damaged. If your item arrives defective or damaged, GCAG pays the return shipping. Email Info@GreenChileADV.com first and we'll send you a prepaid label or arrange the return.
Other brands we carry follow these same terms, as long as the item was in stock. For FunnelWeb Filter items, email Info@GreenChileADV.com and we'll work out the return with FunnelWeb.
We will replace any manufacturing defect for life, for the original purchaser. If something fails, email us photos and we'll work out the best fix with you. We'll also repair GCAG gear on request; depending on the repair, there may be a fee. The guarantee doesn't cover normal wear and tear, or damage from using the product for unintended purposes.
Questions: Info@GreenChileADV.com
